McAfee Antivirus is one of the most popular antivirus sites in the world. A Windows OS favorite, the security giant has launched its latest for our PC’s protection, the McAfee Antivirus Plus (2017). The Antivirus is on the edge of blurring the lines between an antivirus software and a security suite, by giving various security features along with firewall protection.
McAfee is one of the leading digital security providers in the world. Recently it became a part of Intel Security and extended its security solutions and services to protect and secure systems and networks around the globe. It has been helping consumers and businesses to protect themselves from online threats through an effective combination of antivirus, anti-spyware, anti-malware functions and high-performance security management features. Its products are quite popular all over the world and used by many people.
McAfee TechMaster Service
McAfee runs unique and convenient tech support for people experiencing various problems like slow computer performance, virus infection, network issues. The service can be used to fix any issues related to hardware, software and the internet. Your problems will be handled by certified and experienced personnel who have the highest resolution rates in the industry.
The way this support system works in really simple and hassle free-
- McAfee will connect to your computer using a secure remote connection after acquiring your authorization.
- Then they will run a scan which lasts less than a minute to effectively identify all issues that are responsible for hampering the performance of your computer.
- After the problems are diagnosed, McAfee will use proprietary programs and tools to fix the problems while you just sit back and relax. The task does not take much time and gives you a comprehensive and effective result after the session is over.
- You can get answer to any technical questions that you may have during the troubleshooting.
The Antivirus software is compatible with Windows, MacOS, iOS, and Android operating systems. The software license fee is one of the cheapest available and allows multiple installations across various devices. Thus, McAfee Antivirus is offering many features that come with a full-fledged security suite only. However, this seems to be the only upside to the tool as the software does not look promising enough for its working. If you’re confused about whether to buy the license this latest, McAfee Antivirus Plus (2017) from the company, read up full review to make an informed decision.
Cost and Availability
McAfee Antivirus Plus (2017) is really a great bargain for personal computer owners, as the software license comes at a price of $60 for unlimited use. The unlimited usage allows you to install it on your Mac, iPhone, and any Android device without paying any extra money. Thus, the price is one of the biggest selling points for the antivirus software. The company is also offering a 50% discount for the first year, making it a lot cheaper as compared to the competitors.
The software is compatible with all the Windows devices, except Windows Vista and Windows XP. For other devices, the software is compatible with Macs of OS X 10.8 or newer, iOS 8.0 or newer for iPhones, and 4.0 ice cream sandwich or newer for Android devices.
The PC version of the McAfee AntiVirus Plus is more complex as compared to its competitors and is full of features. McAfee Antivirus almost qualifies as a security suite with its additional set of features like firewall, URL blocking, and more. However, the Android application is packed with them too, including URL blocking, clean-up tools, anti theft and more. The iOS app though, is more basic, offers only encryption and device tracking but no antivirus.
The McAfee AntiVirus Plus allows you to scan your whole system, do a quick scan with only critical files involved, or perform a customized scan by picking out the folders you want to pay attention to. You can schedule a scan for anytime, and do it on a daily, weekly, or monthly basis. The scanning speed of the software is average, and it also adjusts if you’re doing something on your computer while the scan.
The URL blocking is disappointing, as the software is unable to detect many dangerous links. When detected, the software offers a link to SiteReport to explain the problem. But it makes up for what’s lost on the firewall URL blocking, as the service is efficient and quick. Though set up automatically, it still allows the users to explore further and move around a couple of features as per your liking. The software also features file shredder which deletes all of your files from the Recycle Bin and deletes the temporary files.
The McAfee AntiVirus Plus offers protection at three fronts. The first being matching the digital signature of your newest files with the known infectious agents. The next-in-line is the software’s behavioral monitoring tool that look out for any unrecognized software. Apart from that, McAfee offers its maximum protection through its global threat intelligence network, which receives samples of new malware or viruses from over 100 million systems using McAfee. This is enabled with the help of a file sharing system that comes with your McAfee AntiVirus Plus. However, you can always opt out of this to keep your data private.
The software is good at detecting malware and rarely raises any false alarm. However, the protection has taken a little dip since its last version, as reported by several Windows users, but is still good enough. The Android version of the software scored a 100% on their malware detection and thus, is even better than its PC version.
On the internet security front, McAfee AntiVirus Plus can detect malware, spyware, spam, and phishing mails along with finding dangerous software in emails. It is also always on the lookout for out-of-date software and informs you when it finds it. It also offers its service as WebAdvisor, which is able to block dangerous sites. However, the antivirus isn’t good at spotting weak passwords and ignores it. It also doesn’t offer protection against ransomware, one of the biggest and potentially dangerous type of malware out there, or even the slightly harmless adware as compared to its competitors. The WebAdvisor from McAfee programs also keeps bugging you to become your search engine.
An AntiVirus software isn’t only judged on the basis of the protection offered, but also on whether it slows the system down in any manner. McAfee AntiVirus Plus is good at this front and doesn’t come in the way of system performance when running in the background. While scanning, the software will detect if you’re doing something on your system and adjust accordingly, giving you the smoothest function of all.
However, the scans do run a lot longer and slower as compared to its earlier versions. A complete scan of the system takes about an hour and a half, and the quick scan also takes longer than it should.
McAfee Customer Service
The McAfee Support services are on par with the high-quality products of the company. It has excellent customer service, and is really good at helping non-technical customers with their problems. The customer care representatives respond in a timely and courteous manner, and handle activation, product licensing, support contract queries and any other questions. You can reach them through various ways like phone chat or email.
McAfee Product Support
MacAfee support provides a separate portal where you can carry out several tasks like contacting them, access help and suggestion from other users and consumers, troubleshoot and repair common software problems by automatically identifying and fixing them. You can visit service.mcafee.com and browse the options for yourself. The page can be used to address issues on various devices like PC, Mac and mobiles and tablets.
In this McAfee help page, you can even launch your own virtual assistant and fix the top issues by taking help from their support McAfee users. It is a really convenient way of troubleshooting your problems and getting answers to your queries. You can get help with the following issues through the McAfee virtual assistant-
- Install and uninstall of products
- Failure to install
- Issues with subscription
- Activation problems
- Refund and pricing
You can even enter your own question and get help anytime you want, 24/7.
McAfee Customer Service Phone Number
McAfee has excellent customer service representatives in all regions of the world to help their customers. You can call McAfee at 1-866-622-3911 in the USA to reach their Home and Home Office Support. You can also use the self-help options if you call that number. For McAfee technical support, businesses can reach them on 1-800-937-2237 in the USA. For non-technical support, the McAfee phone number is 1-888-847-8766. You can call this number with any questions, or help with McAfee SaaS products. McAfee support phone number for other countries of the world can be accessed on the website (mcafee.com) of the company. You can visit the ‘Contact Us’ page and use the drop-down menu to choose your country and get the phone numbers of the support centers in your region.
As an added bonus, you will also receive useful tips and tricks from the expert techs about how to use your computer and related devices at the optimum level.
The service can be opted for by paying for fixed plans, or you can go for single incident based payments. The rates are really competitive and affordable when compared to the high-quality service you get from McAfee. McAfee runs a strong and reliable customer support network, and you can reach them anytime through phone, chat or email. They are always ready to help you with a smile and answer all your questions.
To buy or not to buy
McAfee Antivirus Plus does considerably well on both the UI and the protection front. Its tests have given out better results when compared to its previous versions, and are good even on the performance front. However, the software needs a great improvement over its internet security offering like URL blocking and phishing detection’s. The firewall offered is good, and the WebAdvisor feature one of the best offered from the lot. However, the purchase of the AntiVirus can still be considered as its competitors offer way better results at a slightly higher price.